FAQ
Find answers to our most frequently asked questions.
How can I contact customer support?
You can reach our customer support team by emailing us at supportsavysells@gmail.com or calling +1 346-593-1951, Monday to Friday, 9:00 AM to 5:00 PM. We reply to emails within 12 business hours.
Do you ship internationally?
Yes, we ship internationally.
What are your shipping rates and estimated delivery times?
We offer standard shipping for $4.99, and shipping is free on orders over $150. Estimated delivery time is 8-12 days for all orders.
What forms of payment are accepted?
We accept payments via VISA, Mastercard, American Express, and Apple Pay.
How do I know if my payment has been received?
Upon completion, you'll receive an automated email confirming your order.
Please keep this email until you receive your package. If you don't see it, check your spam or junk folder.
How can I track my shipment?
Once your order is shipped, you will receive a shipment confirmation number within 24-48 hours via email, which allows you to track your package.
How long does it take for orders to be processed before shipping?
All orders are processed within 1โ3 business days. Please note that processing does not occur on weekends or holidays.