Last updated: August 17, 2026

How long does processing take?

Orders are typically processed within 24–48 hours. We don’t ship or deliver on weekends or holidays. During high-volume periods, processing may take a little longer — if that happens, we’ll reach out by email to keep you posted.

How long until my order arrives?

Estimated delivery is 7–12 days within the US and Canada.

Will I get a tracking number?

Yes — your post-purchase email includes a tracking number and a link to our tracking tool. Just copy the number from that email and paste it into the tracking tab to see your order’s status. Need a hand with it? Email support@savysells.com.

How are items packaged?

Every order is carefully packaged to arrive exactly as it left our workshop — no shortcuts on protection.

What shipping method do you use?

All orders ship via standard ground shipping. We aim to get every order out the door as quickly as possible.

Who delivers my order?

FedEx is our primary carrier, with USPS used as a backup depending on your delivery location.

Can I cancel my order?

Yes — you have 24 hours from placing your order to cancel for a full refund, as long as it hasn’t shipped yet. Email support@savysells.com within that window and we’ll take care of it.

My order arrived damaged, defective, or wrong — what now?

Let us know within 7 days of delivery, along with a photo of the item, and we’ll send a replacement or issue a full refund. If you’d like a replacement, we’ll ship the correct item along with a prepaid return label — no extra cost to you. The item you’re returning must be in the same condition you received it, in its original packaging.

If tracking shows your order as delivered but you can’t find it, check with your local carrier first — they may have additional delivery details. For anything else, email support@savysells.com.

Why did my order arrive in multiple shipments?

We always aim to ship everything together, but occasionally split orders due to product availability or items shipping from different locations. If your order arrives in multiple packages, you’re never charged extra for it.

I received the wrong item — what do I do?

Sorry about that — email us as soon as possible and we’ll send the correct item right away, along with a prepaid label to return the incorrect one at no cost to you. The returned item should be in its original condition and packaging.

When does my card get charged?

Your card is charged as soon as your order is submitted.

What payment methods do you accept?

We accept PayPal and major credit cards, including Visa, Mastercard, American Express, Discover, Diners Club, and JCB.

Still have questions?

Email us anytime at support@savysells.com — we’re glad to help.