Last updated: August 17, 2026

Returns

Not happy with your purchase? Email us within 30 days of receiving your order and we’ll get you sorted with a full or partial refund, where applicable. Items must be returned in the same condition you received them, in their original packaging.

Sale and discounted items are final sale — these cannot be returned for store credit or a refund to your original payment method. If your return is approved, your refund will be issued minus a 25% restocking fee plus the original shipping cost. All returns must arrive in original condition with packaging intact.

For return inquiries, email us at support@savysells.com.

Refunds

Once we receive your returned item and confirm it meets the conditions above, we’ll process your refund right away and let you know. Your refund goes back to the original payment method used at checkout, and typically shows up in your account within 10–12 business days, depending on your card issuer.

For refund inquiries, email us at support@savysells.com.

Reserved Rights Regarding Returns

Once a return is initiated, your item has 10 days to reach our warehouse. We reserve the right to limit, refuse, or reject returns at our discretion in cases involving:

  • An irregular or excessive returns history
  • Items that are used, altered, damaged, or missing components
  • Suspected fraudulent or criminal activity

Exchanges

Because we can’t guarantee stock availability by the time a returned item reaches our warehouse, we’re generally unable to offer direct exchanges.

Return Shipping Costs

For apparel/sizing-related items: if you ordered the wrong size or simply changed your mind, return shipping costs plus a 30% restocking fee will be deducted from your refund. Please check our sizing guide carefully before ordering to avoid this.

Damaged, Defective, or Missing Items

If your item arrives broken, damaged, defective, or incorrect, let us know within 30 days of delivery along with a photo — we’ll send a replacement or issue a full refund, no restocking fee applied.

If your tracking shows “delivered” but you can’t locate your package, please check with your local carrier first, as they may be holding it or have additional delivery details.

For damaged or missing item reports, email support@savysells.com.

What’s Not Covered

We’re unable to accept returns or refunds for:

  • “No longer needed” or change-of-mind requests outside the standard return window
  • Damage caused by misuse, negligence, or improper handling
  • Items missing original parts or accessories that shipped with the product

The Short Version

We want you to genuinely love what you ordered. If something’s off, reach out within 30 days and we’ll make it right. Return shipping is the customer’s responsibility unless the item arrived damaged or defective — once we receive it back in original condition, your refund is on its way.

Questions?

Reach out anytime at support@savysells.com — we’re happy to help.